Sending to the UK – Gift?

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This topic contains 2 replies, has 3 voices, and was last updated by Avatar of Caragh Martin mrsmartin 11 months ago.

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  • June 17, 2012 at 1:41 pm #177048
    Avatar of
    Anonymous

    Last time my poor parcel got hit by customs, i wonder – can you mark shipments as ‘gift’ so it bypasses me having to pay handling fees and VAT – IF customs get their dirty money grabbing paws on it?

    And if so – quickly mark my latest order as gift ;p

    Thanks

    :)

    June 19, 2012 at 1:35 pm #177426
    Avatar of Micah Lunt
    micah13
    Moderator
     

    The best way to deal with this, is to email our customer service department at contactmakeupgeek@gmail.com. Just explain the situation, and we can look into it further for you. :)

    Micah – Makeup Geek Staff Member

    July 12, 2012 at 4:59 pm #180845
    Avatar of Caragh Martin
    mrsmartin
    Member

    Hi,  bought myself a bunch of MUG eyeshadow pans in the sale which including shipping was just under $40 (£26 apprx) in total. Bargain!

    However Royal mail (the british postal service) charged £3.49 ($5 apprx) VAT which is okay AND a whopping £8 ($12) ‘International Handling Fee‘. I actually kept the special label from the package to post about it to help out other UK Mugs like myself – but I’m new & I haven’t figured out how to post pictures yet!

    Anyhow, the label was from the  ’UK border agency’  which detailed the charges and said to search for ‘Notice 143′ on their website for info on customs / vat info. For queries concerning the international handling fee it says to phone royal mail international on: 08457 740 740.

    Hope that helps!

     

     

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